Terms of Service

Effective Date: March 21, 2025

These Terms of Service (“Terms”) govern your access to and use of FutureCare’s website, products, and services. By accessing or using our Site and Services, you agree to be bound by these Terms and our Privacy Policy. We encourage you to read these Terms carefully to understand your rights and obligations when engaging with our Services. If you do not agree with any part of these Terms, please discontinue using the Site immediately.

  1. Definitions
  • “Site”: Refers to FutureCare’s website, accessible at https://futurecareacs.com/
  • “FutureCare,” “We,” “Us,” or “Our”: Refers to Future Care LLC, its affiliates, employees, contractors, and any entities associated with its operations.
  • “You” or “User”: Refers to any individual or entity accessing the Site or using FutureCare’s Services, including customers, partners, and other stakeholders.
  • “Services”: Refers to all services provided by FutureCare, including but not limited to any other resources described on our Site.
  • “Privacy Policy”: Refers to FutureCare’s privacy practices document, incorporated into these Terms by reference, which outlines how we handle your personal information.
  1. Acceptance of Terms

By accessing or using our Site or Services, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. Your continued use constitutes ongoing acceptance. These Terms form a legally binding agreement between you, whether personally or on behalf of an entity (“you”) and FutureCare. It is your responsibility to ensure that you understand these Terms and how they affect your use of our Site and Services.

  1. Changes to Terms

FutureCare reserves the right to modify these Terms at any time. Changes become effective upon posting on the Site, with the “Effective Date” updated accordingly. You are responsible for reviewing these Terms periodically. Continued use of the Site or Services after changes are posted constitutes acceptance. Significant changes may be accompanied by a notification, but it remains your responsibility to stay informed about the latest version of the Terms.

  1. Description of Services

FutureCare is a rapidly evolving healthcare services company that began as a National/Field Marketing Organization and exclusive partner of Health Care Service Corporation, or “HCSC,” – the parent company of Blue Cross and Blue Shield – plans in five states. FutureCare provides Call Center / Customer Services for HCSC, as well as provides sales and servicing for the HCSC Medicare plans using our established remote Call Center staff. We offer a wide range of services to include:

  • Marketing Assistance
  • Membership Assistance
  • Compliance Assistance
  • Other Basic Services

Information provided about our Services is for general purposes and does not constitute a binding agreement. Specific terms related to the delivery and use of these Services will be outlined in separate agreements with clients.

  1. User Responsibilities

You agree to use the Site and Services only for lawful purposes and in compliance with applicable laws. Prohibited activities include but are not limited to:

  • Engaging in fraudulent, harmful, or illegal activities, such as unauthorized access to systems or misuse of data.
  • Attempting unauthorized access to our systems or data.
  • Interfering with the functionality of the Site or Services by introducing harmful software, disrupting communications, or overloading system resources.
  • Attempting to impersonate another user or person or use the username of another user.
  • Using any information obtained from the Services in order to harass, abuse, or harm another person.

Your responsible use ensures a safe and productive environment for all users. Violations may result in termination of access, legal action, or other consequences deemed appropriate by FutureCare.

  1. Intellectual Property

All content on the Site and Services, including but not limited to text, graphics, logos, software, and proprietary technologies, is the property of FutureCare or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action. FutureCare’s intellectual property rights are protected under applicable laws, and we reserve the right to enforce them to the fullest extent.

  1. Data Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. The Privacy Policy is incorporated into these Terms by reference and is available on the Site. By using our Site or Services, you consent to the practices described therein. We implement industry-standard measures to secure your data and ensure compliance with relevant privacy laws. If you have any concerns about your data or how it is handled, contact us promptly.

  1. Third-Party Links

Our Site may include links to third-party websites for your convenience. FutureCare does not endorse or control these third-party sites. Such Third-Party Websites are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us. These links are provided solely for informational purposes. Your use of such sites is at your own risk, and we encourage you to review their terms and privacy policies before engaging with them.

  1. Data Breach Notification

In the event of a data breach involving your personal information, FutureCare will notify you and any applicable regulatory authorities as required by law. We will take prompt steps to investigate the breach, mitigate its effects, and prevent future occurrences. FutureCare is committed to transparency and accountability in such events and will provide you with relevant details and recommended actions to protect your information.

  1. Disclaimer of Warranties

The Site and Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied. You agree that your use of the services will be at your sole risk. FutureCare disclaims all warranties, including but not limited to fitness for a particular purpose, merchantability, and non-infringement. While we strive to provide reliable and high-quality Services, we cannot guarantee uninterrupted, error-free, or fully secure operations.

  1. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FUTURECARE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE OR ANY SERVICES PROVIDED THROUGH THE SITE.
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE.
  • ANY CONTENT OBTAINED FROM THE SITE.
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

THIS LIMITATION OF LIABILITY APPLIES WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT FUTURECARE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL FUTURECARE’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE SITE EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID FUTURECARE, IF ANY, FOR THE USE OF THE SITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  1. Indemnification

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS FUTURECARE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES) ARISING OUT OF OR RELATED TO:

  • YOUR USE OR MISUSE OF THE SITE OR ANY SERVICES PROVIDED THROUGH THE SITE.
  • YOUR VIOLATION OF THESE TERMS.
  • YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY, INCLUDING INTELLECTUAL PROPERTY RIGHTS OR PRIVACY RIGHTS.

FUTURECARE RESERVES THE RIGHT, AT ITS OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH CASE YOU AGREE TO COOPERATE WITH FUTURECARE IN ASSERTING ANY AVAILABLE DEFENSES

  1. General
  2. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. This ensures that these Terms remain functional and enforceable even if a specific clause is invalidated.

  1. Entire Agreement

These Terms, along with the Privacy Policy, constitute the entire agreement between you and FutureCare regarding the use of the Site and Services, superseding any prior agreements or communications. This ensures clarity and consistency in the governing rules for our relationship. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of these Services.

  1. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved exclusively in the courts of Indiana. By agreeing to these Terms, you consent to this jurisdiction and venue.

 Contact Information

For questions or concerns about these Terms, contact us at:

Future Care LLC
377 S 600 W
Hebron, IN 46341
Email: support@futurecareacs.com